Terms of Service

These terms govern your use of tapsense.online and your purchase of TapSense products. By placing an order or using this site, you agree to these terms. If you are buying for a business, you confirm you have authority to bind that business.

Questions: Ben at ben@tapsense.online or 910-408-5259.

TapSense sells generic countertop NFC + QR stands. Each stand is programmed with the Google review link you provide, tested for tap and scan, and delivered ready to place. Stands are not custom-branded unless we later agree in writing to offer that as a separate service.

A customer tap or scan is meant to open your Google review page in the phone’s browser. We do not collect a star rating, and we do not insert a review on anyone’s behalf. Visitors leave their own honest Google reviews, subject to Google’s rules.

Prices are shown in US dollars and are a one-time payment for the package you select. There is no subscription and no recurring charge unless we clearly offer a separate paid service later.

Checkout is processed by Square. A purchase is complete when Square confirms payment. Until then, submitting information on this site is a request to buy and does not by itself create a paid order. You are responsible for providing accurate business, contact, delivery, and Google review link details.

You must provide a working URL that customers are allowed to use to leave a review for your business. You confirm you have the right to use that listing and that programming the stand with that link does not violate Google’s terms or anyone else’s rights.

If the link is missing, broken, or unclear, we may delay configuration until we can confirm it with you. You can later ask us to reprogram the stand with a new URL; reconfiguration may take a few business days and may involve a reasonable fee if extra handling is required.

Local delivery is included within our service area. We currently fulfill orders from team members in Maryland and North Carolina, so coverage depends on whether we can reach your location from there. Setup and delivery typically take a few business days after we receive your Google review link, and can vary with location and how quickly we receive a usable Google review link.

You are responsible for giving a complete delivery address and any access notes (gate codes, hours, drop-off preferences). Risk of loss passes to you when the stand is delivered to the address you provide. If you are outside the service area, contact us before ordering so we can confirm whether we can fulfill the order.

Most current smartphones can open a link from an NFC tap. If a phone does not support NFC, customers can scan the QR code instead. We test both NFC and QR on your stand before delivery. We do not claim the stand will work with every device, operating system, or browser, and we are not responsible for changes Google, phone makers, or carriers make after delivery.

We do not promise review volume, star rating, ranking, or review sentiment. Results depend on your customers, your business, and Google. TapSense is not affiliated with, endorsed by, or an official product of Google LLC. Google is a trademark of Google LLC.

Contact us as soon as possible if you need to change or cancel an order. If we have not yet configured or dispatched your stand, we will refund the purchase price.

Once a stand is configured for your Google review link, it is made for your business. We do not offer refunds because you later decide you do not want the product, because reviews do not increase, or because a particular phone cannot use NFC.

If a stand arrives damaged or does not tap or scan when used as directed, tell us within 7 days of delivery. We will repair or replace it, or refund you, as we reasonably determine. You may need to return the original unit.

You agree not to:

• Use the stand to send people to malware, phishing, or anything other than a legitimate review or business listing URL we have agreed to program
• Misrepresent your business or collect reviews in a way that violates Google’s policies or applicable law
• Copy, resell, or reverse engineer the product except as allowed by law
• Interfere with this website or Square checkout

To the fullest extent allowed by law, TapSense is not liable for lost profits, lost reviews, loss of goodwill, or other indirect or consequential damages, or for issues caused by Google, Square, your internet or phone service, or a third-party device.

Our total liability for a claim relating to an order is limited to the amount you paid us for that order. Some places do not allow certain limitations; in those places, our liability is limited to the maximum extent permitted.

The website, logo, and product descriptions are owned by TapSense or used with permission. You may not copy them for commercial use without our written consent. Information on the site is for general description; if these terms conflict with marketing copy, these terms control.

We may update these terms. The “Last updated” date will change when we do. Changes apply to new orders placed after the update. For an order already paid, the terms in effect on the purchase date apply unless a change is required by law.

TapSense is operated from Maryland and North Carolina. These terms are governed by U.S. federal law and, where state law applies, the law of the state where the dispute is heard, without regard to conflict-of-law rules. You and TapSense agree that state or federal courts in Maryland or North Carolina may hear disputes about these terms or your order. Either of us may also seek injunctive relief in any court of competent jurisdiction.

TapSense
Ben
ben@tapsense.online
910-408-5259

See also our Privacy Policy.